Archive for category IT Support
Innovation Meets Service: Knowall IT
Posted by admin in IT Support on March 11, 2024
In a rapidly evolving digital landscape, businesses rely heavily on their IT infrastructure to drive productivity, streamline operations, and stay ahead of the competition. However, with the complexity of technology comes the inevitable need for reliable support and assistance. That’s where exceptional customer service becomes a game-changer, and at Knowall IT, it’s more than just a service—it’s a commitment to excellence.
At Knowall IT, we understand that when it comes to technology, downtime is not an option. That’s why our customer service philosophy revolves around proactive support, rapid response times, and personalised solutions tailored to each client’s unique needs. In the digital age, issues can arise at any time, day or night, so our team of dedicated IT experts is available round the clock. Whether it’s a critical system failure or a simple query, our clients can rest assured knowing that help is always just a phone call or email away.
Prevention is better than cure, and at Knowall IT Support London, we take this principle to heart. Through advanced monitoring tools and proactive maintenance protocols, we identify potential issues before they escalate into full-blown problems, minimising downtime and maximising productivity for our clients. We recognise that every business is unique, with its own set of challenges and objectives. That’s why we don’t believe in one-size-fits-all solutions. Instead, we take the time to understand our clients’ specific requirements and customise our services accordingly, ensuring that they receive the most effective and efficient IT support possible.
Communication is key to successful partnerships, which is why each of our clients is assigned a dedicated account manager. This ensures a direct line of communication and a deep understanding of our clients’ businesses, enabling us to anticipate their needs and exceed their expectations consistently.
In the fast-paced world of technology, standing still is not an option. That’s why we are committed to continuous improvement, regularly evaluating and refining our processes to adapt to the latest advancements and industry best practices. By staying at the forefront of innovation, we ensure that our clients always receive the highest quality of service.
At Knowall IT Support Paddington, we believe that exceptional customer service is not just a department—it’s a mindset that permeates every aspect of our business. By prioritising proactive support, personalised solutions, and continuous improvement, we empower our clients to harness the full potential of technology, driving their success today and into the future. When you partner with Knowall IT, you’re not just getting an IT provider; you’re gaining a trusted ally dedicated to your growth.
Knowall IT Support Services Near You!
Posted by admin in IT Support on October 6, 2023
Knowall IT Support West London, is known for their long-standing reputation for excellence with a service offering that includes excellent products, excellent service and everything in in between. Don’t just take our word for it, or that of our hundreds of satisfied clients. When we say award winning, we mean it … Knowall IT, recipient of the West London Business Awards’ Innovation in Business Award, shows that the proof really is in the pudding.
Why accept sub-standard service from your current IT managed service provider when there is a better option conveniently situation close to your up-and-coming business? For IT Support Lambeth that is streaks ahead of the rest for innovation as an award-winning IT service provider. Focused on the provision of high-quality managed cloud & voice services to SMEs clients enjoy a smorgasbord of benefits when they choose Knowall IT, including unlimited 24/7 access to helpdesk services, IT engineering services (at your site, within 1 hour), rapid response from professional IT technicians and real time system monitoring ensuring your business is always at your fingertips.
Knowall IT offers cloud computing which is tailored to your businesses unique requirements while ensuring you 24/7 always up access to each and every aspect of your business so that you never experience dreaded downtime and experience a loss of productivity as a result. This coupled IT support from experienced IT engineers with years of expertise and experience, means that you have a seasoned professional ready and on standby for when you have any IT related requirement. Knowall IT Support Mayfair has state of the art security options for your business, guaranteeing the safety of your data and that of your clients, 100% of the time. While protection of your information may not be at the top of your mind, it remains ultimately at the top of our list of things to do as we understand first hand how important the protection of your business information is for compliance for the general protection of your company’s unique service offering. The latest security measures are in full force protecting you from invasion from viruses, malware, ransomware and more.
Our integrated Swyx-On Cloud-based PBX from UK data centres, provides unified Rich Presence, Video, SMS, Collaboration communication. Never miss a call when making use of this intelligent call routing contact & CRM integration system. Suitable for Mobile Multi-site organisations, global offices and remote workers, monitor your call stats, staff performance and compliance with custom wallboards offering ultra-competitive call costs and utilising WYSIWYG web interface for easy system administration.
Knowall IT Support Paddington is an Award-Winning IT service provider
Posted by admin in IT Support on October 1, 2023
Two out three organisations recognise the crucial role that cloud computing plays in the role of their digital transformation. Engaging with cloud computing support is a guaranteed way of decreasing business costs, increasing productivity and out-performing against competitors who are part of the 1/3rd of organisations who are still not yet using the cloud as an integral part of their IT infrastructure. Cloud computing has revolutionised the face of IT across the globe with its versatility and 24/7 accessibility, enabling organisations of all size, to enjoy the cost saving benefits of 100% online access. If, like 2/3rds of organisations, you want to take your business on a digital transformation journey and embrace the future of technology, Knowall IT Support Soho is the managed business partner, which is equipped to facilitate that transition.
Cloud computing has been in use almost since the beginning of the history of computers themselves. In the early 2000’s, as the internet developed from travel blogs, brochures and chat rooms into the social and technological giant, global network of communications that it is today as a result of the creation of the internet. Since that time, what first began with the image of a world wide web has developed into what is now referred to the cloud. What is the cloud really? It’s the image that has been given to society to help them to conceptualise the way in which we are able to gain access to hardware and software that is not physically in front of us.
Simply put, cloud computing is to IT what Uber is to the transportation industry. You need a ride from A to B but you don’t have your own vehicle. You contact Uber and set up someone to collect you and drop you off where you need to be, and you pay the association transportation fee. Similarly, with cloud computing, you pay a fee for the IT infrastructure that you need, when you need it for as long as you need it. It gets your business from A to B, without you having to purchase the whole vehicle. Its available to you at any time, on-demand, without worrying about maintenance, up-keep, running costs or upgrades. Just like Uber, the infrastructure / vehicle is provided to you at the fraction of the cost and you simply pay for what you need, when you need it. While each organisation will experience the benefits differently, the benefits will be experienced immediately as a direct result of having access to the latest servers, applications or operating systems without the mammoth financial commitment on the hardware and software which is required to provide quality IT support.
Knowall IT Support Paddington is an award-winning IT service provider with the capacity to provide your business with high quality cloud and voice services, ensuring access to high performance computing and communications at the fraction of the cost. For the organisation who has not yet invested in this leading edge technology, contact Knowall IT Support Kensington for assistance with building your fully customizable, scalable, bespoke IT environment uniquely suited to elevate your business into the future.
Knowall IT | Off-site Data Backup Solutions & Specialists
Posted by admin in IT Support on September 5, 2023
Why accept sub-standard service from your current IT managed service provider when there is a better option conveniently situation close to your up-and-coming business? For IT Support London that is streaks ahead of the rest for innovation as an award-winning IT service provider. Focused on the provision of high-quality managed cloud & voice services to SMEs clients enjoy a smorgasbord of benefits when they choose Knowall IT, including unlimited 24/7 access to helpdesk services, IT engineering services (at your site, within 1 hour), rapid response from professional IT technicians and real time system monitoring ensuring your business is always at your fingertips.
Knowall IT offers cloud computing which is tailored to your businesses unique requirements while ensuring you 24/7 always up access to each and every aspect of your business so that you never experience dreaded downtime and experience a loss of productivity as a result. This coupled IT support from experienced IT engineers with years of expertise and experience, means that you have a seasoned professional ready and on standby for when you have any IT related requirement. Knowall IT has state of the art security options for your business, guaranteeing the safety of your data and that of your clients, 100% of the time. While protection of your information may not be at the top of your mind, it remains ultimately at the top of our list of things to do as we understand first hand how important the protection of your business information is for compliance for the general protection of your company’s unique service offering. The latest security measures are in full force protecting you from invasion from viruses, malware, ransomware and more.
Our integrated Swyx-On Cloud-based PBX from UK data centres, provides unified Rich Presence, Video, SMS, Collaboration communication. Never miss a call when making use of this intelligent call routing contact & CRM integration system. Suitable for Mobile Multi-site organisations, global offices and remote workers, monitor your call stats, staff performance and compliance with custom wallboards offering ultra-competitive call costs and utilising WYSIWYG web interface for easy system administration.
Knowall IT | Cloud Based Technologies
Posted by admin in IT Support on May 7, 2023
Is cloud computing the way of the future or is there still value in maintaining on-site servers and server rooms which are dedicating to maintain the status quo? Knowall IT offers a perspective on cloud computing from their experience offering private, public and hybrid cloud services.
If your business is at the stage where it seems like it might be the right time to move and considerations for migration include a limited budget, questions around infrastructure suitability and a need for solutions to allow for both new and old apps, here are some aspects that Knowall IT Support Near Lambeth would suggest you consider before making your decision:
First and foremost, cloud computing gives your team the ability to access your data from anywhere. While this may be considered more of a nice to have in some businesses, there are those who are very reliant on the ability to access data in an instant, from anywhere. Cloud storage means that your data is stored off-site and accessible any time of the night or day, no matter where in the world you happen to be. Cloud-based computing with Knowall IT support near Richmond supports your employee flexibility and this in turn promotes a health work-life balance. Gone are the days when data stays in the office (meaning you must jump into your car to go and retrieve it from your desk) or on an external drive (commonly susceptible to hardware problems).
Easy to implement, cloud computing will save your business money. Companies like Knowall IT support near Clapham simplify and facilitate a seamless migration so that your business can benefit from scalable options which do not require a massive initial outlay for hardware and infrastructure and avoids large start-up costs. Backups and upgrades are performed automatically without any customer intervention required meaning you benefit from the safety and security offered by cloud computing and do not need to budget for constant hardware or software upgrades and the attached expenses that these add to the bottom line of your business.
Going 100% cloud does mean that your business is susceptible should power outages of service provider interruptions cause internet downtime which can be a frustrating side-effect of cloud-based computing which is why a hybrid cloud option can be of benefit. Mostly however, the benefits of cloud computer out-weighs the potential risks and the cost-saving and flexibility it provides generally means that business is simply better on the cloud. Most importantly the cloud will only get bigger and better as technology advances so the chances of internet disruptions or security issues causing disruptions will become smaller. Looking forward, cloud storage is a highly recommended route, saving on costs and adding value to any business.
Cloud Computing will save your Business Money
Posted by admin in IT Support on January 5, 2023
Is cloud computing the way of the future or is there still value in maintaining on-site servers and server rooms which are dedicating to maintain the status quo? Knowall IT offers a perspective on cloud computing from their experience offering private, public and hybrid cloud services.
The fact that some are still asking whether the only way really is cloud and offering hybrid solutions, goes to prove that there is still merit in maintaining the hardware which has been serving businesses faithfully over the past decade. However here are some unmistakable benefits which your business can consider, when deciding whether to migrate to the cloud.
If your business is at the stage where it seems like it might be the right time to move and considerations for migration include a limited budget, questions around infrastructure suitability and a need for solutions to allow for both new and old apps, here are some aspects that Knowall IT Support Near Lambeth would suggest you consider before making your decision:
First and foremost, cloud computing gives your team the ability to access your data from anywhere. While this may be considered more of a nice to have in some businesses, there are those who are very reliant on the ability to access data in an instant, from anywhere. Cloud storage means that your data is stored off-site and accessible any time of the night or day, no matter where in the world you happen to be. Cloud-based computing with Knowall IT support near Richmond supports your employee flexibility and this in turn promotes a health work-Cloud computinglife balance. Gone are the days when data stays in the office (meaning you must jump into your car to go and retrieve it from your desk) or on an external drive (commonly susceptible to hardware problems).
Easy to implement, cloud computing will save your business money. Companies like Knowall IT support near Clapham simplify and facilitate a seamless migration so that your business can benefit from scalable options which do not require a massive initial outlay for hardware and infrastructure and avoids large start-up costs. Backups and upgrades are performed automatically without any customer intervention required meaning you benefit from the safety and security offered by cloud computing and do not need to budget for constant hardware or software upgrades and the attached expenses that these add to the bottom line of your business.
Going 100% cloud does mean that your business is susceptible should power outages of service provider interruptions cause internet downtime which can be a frustrating side-effect of cloud-based computing which is why a hybrid cloud option can be of benefit. Mostly however, the benefits of cloud computer out-weighs the potential risks and the cost-saving and flexibility it provides generally means that business is simply better on the cloud. Most importantly the cloud will only get bigger and better as technology advances so the chances of internet disruptions or security issues causing disruptions will become smaller. Looking forward, cloud storage is a highly recommended route, saving on costs and adding value to any business.
Award winning IT support in Paddington London
Posted by admin in Cloud Computing, IT Support on July 13, 2021
Knowall IT support London is a well-known and established Managed services company that has been associated with many of the leading companies across the UK as their preferred partner for IT services. Offering services mostly related to leading-edge cloud-based services and technical assistance so that you when you engage with Knowall IT services you engage with the future of technology. Focusing on the provision of high-level performance at all times, Knowall It achieves superior service-provision beyond the expectation of those who entrust their IT to Knowall IT. This is something that comes as part of the package. If your business IT is not operating to its best potential or if you are looking for innovative technology to assist you to perform to your best in your business, investing in outsourced managed services is what you need to do and invest with Knowall IT simply because of their reputation for being better than the rest. A small, experience and dedicated team of employees with a global reach; Knowall IT is ready to take your queries at any time. Friendly staff are ready to assist you with any of your technical IT issues.
All of the hardware that is utilised in providing IT services are owned and managed by the company that means that our clients are guaranteed that the services on offer will always be the latest that technology has to offer. Latest software versions are automatically updated so that our company can offer your company the most improved levels of performance over and above the existing solutions that are on offer. This goes hand in hand with our 100% customer focused guarantee, which means that you come first 100% of the time. Knowall IT staff are so dedicated to offering the correct solution for you and ensuring that you receive more than you asked for when you collaborate with us. With a vast knowledge of different industries and organisations who each have their own specific needs, there is no scenario that we have not seen before which means that there is already a solution out there waiting for you to find it. Do not reinvent the wheel yourself with inferior technology – simply turn to the IT experts in Managed services.
If this isn’t enough to convince you that this is the best option for your business, here are some additional points for you to consider:
- This London based team is available twenty-four seven for around the clock access every single day of the year
- As a trusted IT Partner, the responsibility of all your IT needs and projects, is ours from the moment you sign up, no matter your IT history
- Access IT engineers who will be at your site within 1 hour if the problem is something that cannot be resolved by the Helpdesk or first level support
- Avoid waiting in the queue to speak to a technician – immediate access to our qualified helpdesk expert
- Constant communication will keep you up to date and informed of what is happening in the world of IT and if this affects your business, you will know about it first
Our clients are King, and we harvest long-term relationships with our clients ensuring the Knowall IT is the ONLY Managed IT service provider you will ever need.
Latest Windows update and RDS active X error
Posted by admin in IT Support on August 20, 2018
Windows 10 is unlike any Windows version that has preceded it. However as innovative and dynamic as the Window platforms are, they are not without their issues. This is mostly as the result of the ever changing needs and functionality that Windows is providing.
Microsoft describes Windows 10 as a service and by this they mean that the service will be better once software updates have been performed. This is similar to the updates that your phone does. It updates the service capability every so often to bring its customers the latest version of the software thereby giving immediate access to the best that the product has to offer. To this end the lastest Windows Update we have been receiving calls regarding the below error. This is caused by a windows update corrupting the RDS fix we have been deploying to fix the various issues Windows has with RDS currently.
- Download the EXE fix – http://knowall.net/CloudFix_x86_x64.exe
- Right click – *RUN as Administrator
CLICK HERE – IF YOU REQUIRE ASSISTANCE WITH REMOTEAPPS
[UPDATE]
“We have found out that it is a known issue and our internal team is working on it.
EVENT_SYSTEM_FOREGROUND comes too soon on the server. We end up sending the incorrect z-order to the client because in some scenarios the z-order calculation has not completed before we send it. A race condition exists in RemoteApp when a window is activated resulting in the activated window opening behind the previous foreground window. After the RemoteApp widow is activated, RdpShell.exe checks the server z-order before win32k.sys finishes computing the new z-order. When this condition occurs, Rdpshell.exe sends the wrong z-order instructions to mstsc.exe on the client. This fix introduces timer code to cause RdpShell.exe to wait for win32k.sys to finish computing the z-order before sending the new z-order to the client.
The fix is likely to get released by March or April.
I will provide you with the update, as and when if there is any.”
Also:
“I’ve been informed by Microsoft Support that the the hotfix currently is scheduled for release at March 21st.”
https://social.technet.microsoft.com/Forums/en-US/cdf12bbc-ff78-4d6e-9e12-63f99ae4d511/w10-1709-remoteapp-popups-hidden-behind-main-window?forum=winserverTS
Sage Cloud- Access anywhere, anytime – Always available!
Posted by admin in Hosted Sage, Swyx on March 17, 2018
Did you know that you can use Sage from anywhere in the world, at any time? That’s right! Knowall IT has the infrastructure to enable UK businesses to access Sage products from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones. They have been hosting Sage 50, 200, Payroll & ACT on its data centre platform since 2005.
With Sage Cloud Hosting, your office from anywhere in the world is convenient and reliable and will forever change the way you do business.
Convert your existing Sage software to the cloud with hosted Sage and experience the many benefits:
ANYWHERE, ANYTIME
Flexible access on any device (PC, Mac, tablet, smartphone) from any location at any time.
SUPER EASY
We will handle the whole setup process for you. No experience necessary!
SAFE, SECURE, TRUSTED
Our UK based, Tier 3, ISO27001 Certified data centres ensure maximum security.
COLLABORATE & SHARE
Lighten the load! Your team can work in real time. Anywhere, anytime.
SIMPLE TO SCALE
Pay per user per month – simple to grow the solution without worrying about server capacity and software licensing.
WITH YOU ALL THE WAY
We are here to help – Premium Sage Hosting support.
Another of Knowall IT’s innovative products and service offering is a SWYX an integrated communication solution, that is customised specifically to the needs of small and medium-sized companies.
SWYX the award-winning business VoIP system that fully integrates with PC, Mobile & Tablets.
- Completely tailored to your business needs!
- Reduce call charges
- Tailored to your business needs
- Staff can make and receive calls from any location, Anytime anywhere.
- Award Winning
Reduce Call Charges with Swyx
Posted by admin in Hosted Sage, IT Support, Swyx on January 22, 2018
Knowall IT own and manage all of their own hardware therefore able to guarantee any service provided for your organisation at greatly improved performance levels, over existing solutions. They are 100% customer focused and understand all company’s requirements vary and therefore build bespoke environments tailored for each client.
Knowall have a wide service offering and products and ensure they meet every client’s expectations. They will assist by converting your existing Sage software to Sage Cloud Hosting. Hosting Sage in the cloud has many benefits such as having access anywhere, anytime – always available! Sage Hosting is safe, secure & easy to convert.
New ways of communicating are emerging every day with ever changing technology. New technology and devices make additional demands on organisations and employees. Take the stress off the staff with our standardised, user-friendly and efficient solution combining all these channels.
Why SWYX?
SWYX is a complete solution that is fully customisable meeting business demands and the needs of small to medium sized businesses. This integrated communication solution intelligently links all forms of business communication into a platform with a uniform user interface.
Contact Knowall for a FREE demo today!